Precisive

Precisive is a SaaS platform for the fine mechanics industry.
The admin ensures smooth and efficient operation, meeting the precise needs of mechanics professionals to optimize business accuracy and productivity.

The case study highlights the process, key decisions, and outcomes that led to a more effective and responsive administrative solution for the client, M.Ash Precision Mechanics.

Project Workflow

Research
First, user research was achieved through stakeholder interviews and on-site observations, gaining deep insights into the precision mechanics business needs and challenges.
Strategy
After reaching conclusions, a UX strategy was developed, and an information hierarchy and user flows were created, ensuring alignment with business goals and user requirements.
Design
Following UX insights, wireframes were assembled, along with the creation of the SaaS's identity and logo. This led to a wide design system and final UI design, which was crafted to ensure a Harmoniousand user-friendly experience.
Test
A prototype was created, and usability testing was performed to validate the interface with real users. Feedback was collected on ease of navigation and clarity of information, leading to new conclusions that informed the final refinements of the product.

Research
First, user research was achieved through stakeholder interviews and on-site observations, gaining deep insights into the precision mechanics business needs and challenges.
Strategy
After reaching conclusions, a UX strategy was developed, and an information hierarchy and user flows were created, ensuring alignment with business goals and user requirements.
Design
Following UX insights, wireframes were assembled, along with the creation of the SaaS's identity and logo. This led to a wide design system and final UI design, which was crafted to ensure a Harmoniousand user-friendly experience.
Test
A prototype was created, and usability testing was performed to validate the interface with real users. Feedback was collected on ease of navigation and clarity of information, leading to new conclusions that informed the final refinements of the product.

Research
First, user research was achieved through stakeholder interviews and on-site observations, gaining deep insights into the precision mechanics business needs and challenges.
Strategy
After reaching conclusions, a UX strategy was developed, and an information hierarchy and user flows were created, ensuring alignment with business goals and user requirements.
Design
Following UX insights, wireframes were assembled, along with the creation of the SaaS's identity and logo. This led to a wide design system and final UI design, which was crafted to ensure a Harmoniousand user-friendly experience.
Test
A prototype was created, and usability testing was performed to validate the interface with real users. Feedback was collected on ease of navigation and clarity of information, leading to new conclusions that informed the final refinements of the product.

The Client

M.ASH Precision Mechanics is a company that provides manufacturing, development, design, marketing, and subcontracting services in precise milling and turning.

The type of processing expertise includes computerized milling and turning, as well as conventional machining and turning.

The company serves many industries, including aerospace, medical, electronics, food industry, optics, automotive, printing companies, and more.

The Problem

The workers struggle with inefficiency and disorder due to the lack of clear documentation and organization of their daily processes.

It's clear that without a standardized system, tasks are often duplicated or overlooked, communication between departments is fragmented, and decision-making is delayed.

This lack of clarity slows productivity and makes it challenging to track progress or identify areas for improvement, ultimately affecting the company's overall performance and growth.

Stakeholder Interview

To understand M.ASH Precision Mechanics's needs, I interviewed Meir Ashkenazi, VP of Sales and Strategy, and Gilad Ashkenazi, VP of Operations.
During the interview, they specified their work routine, resulting in the following insights:

Unclear Order
Meir
What is most challenging to me is the lack of records showing who performed the last action on each order, making it difficult to keep track.
Working Hybrid
Meir
Some of the time is spent on the road, driving to customers or the office. The only way to catch up is through emails, and I can't always know the machine's status.
High Pressure
Meir
Working with CNC machines requires extreme accuracy. Even the slightest mistake, down to micrometers, can cause the entire order to be delayed or canceled.
Communication Allover
Gilad
We don't have a main channel for meetings and decision-making. Most of the day we talk at office meetings, on WhatsApp, and random phone calls.
Supply Management
Gilad
We order materials by email, with all orders filed manually. Most of our supply management is hand-operated and demands high attention and involvement.

Unclear Order
Meir
What is most challenging to me is the lack of records showing who performed the last action on each order, making it difficult to keep track.
Working Hybrid
Meir
Some of the time is spent on the road, driving to customers or the office. The only way to catch up is through emails, and I can't always know the machine's status.
High Pressure
Meir
Working with CNC machines requires extreme accuracy. Even the slightest mistake, down to micrometers, can cause the entire order to be delayed or canceled.
Communication Allover
Gilad
We don't have a main channel for meetings and decision-making. Most of the day we talk at office meetings, on WhatsApp, and random phone calls.
Supply Management
Gilad
We order materials by email, with all orders filed manually. Most of our supply management is hand-operated and demands high attention and involvement.

Unclear Order
Meir
What is most challenging to me is the lack of records showing who performed the last action on each order, making it difficult to keep track.
Working Hybrid
Meir
Some of the time is spent on the road, driving to customers or the office. The only way to catch up is through emails, and I can't always know the machine's status.
High Pressure
Meir
Working with CNC machines requires extreme accuracy. Even the slightest mistake, down to micrometers, can cause the entire order to be delayed or canceled.
Communication Allover
Gilad
We don't have a main channel for meetings and decision-making. Most of the day we talk at office meetings, on WhatsApp, and random phone calls.
Supply Management
Gilad
We order materials by email, with all orders filed manually. Most of our supply management is hand-operated and demands high attention and involvement.

Conclusions

After conducting thorough research and stakeholder interviews, several critical needs have been acknowledged for designing a SaaS admin at M.ASH Precision Mechanics, which is struggling with disorganized operations:

1. Centralized Communication: The company needs a main channel for discussions and decision-making. A SaaS admin can integrate and centralize all communication channels, ensuring everyone is on the same page and lowering miscommunication.
2. Improved Task Management: The current workflow is unproductive due to unclear roles and responsibilities. A SaaS admin can introduce task management features that clearly assign responsibilities, ensuring accountability and simplifying operations.
3. Improved Tracking: A record of who performed the last action on each order must be documented. A SaaS admin can organize documentation, providing a clear review of actions and workflow.
4. Efficient Supply Management: The company's material ordering and supply management are manual and dependent on emails, demanding high involvement and leading to potential errors and delays. A SaaS admin can automate supply chain management, track inventory levels in real time, and streamline ordering processes
4. Efficient Supply Management: The company's material ordering and supply management are manual and dependent on emails, demanding high involvement and leading to potential errors and delays. A SaaS admin can automate supply chain management, track inventory levels in real time, and streamline ordering processes
5. Real-Time Monitoring: Employees struggle to stay updated on machine statuses, especially when working hybrid or on the road. A SaaS admin can provide real-time monitoring and alerts for machine statuses, ensuring timely interventions and reducing downtime.
6. AI Decision-Making: More structured data will enable effective decision-making. A SaaS admin can collect and analyze operational data, providing insights that help make informed, data-driven decisions to optimize productivity and efficiency.
8. Enhanced Customer Satisfaction: By improving internal processes and ensuring timely deliveries with high precision, a SaaS admin can significantly enhance customer satisfaction and loyalty, thereby contributing to the company's growth and reputation.

1. Centralized Communication: The company needs a main channel for discussions and decision-making. A SaaS admin can integrate and centralize all communication channels, ensuring everyone is on the same page and lowering miscommunication.
2. Improved Task Management: The current workflow is unproductive due to unclear roles and responsibilities. A SaaS admin can introduce task management features that clearly assign responsibilities, ensuring accountability and simplifying operations.
3. Improved Tracking: A record of who performed the last action on each order must be documented. A SaaS admin can organize documentation, providing a clear review of actions and workflow.
4. Efficient Supply Management: The company's material ordering and supply management are manual and dependent on emails, demanding high involvement and leading to potential errors and delays. A SaaS admin can automate supply chain management, track inventory levels in real time, and streamline ordering processes
4. Efficient Supply Management: The company's material ordering and supply management are manual and dependent on emails, demanding high involvement and leading to potential errors and delays. A SaaS admin can automate supply chain management, track inventory levels in real time, and streamline ordering processes
5. Real-Time Monitoring: Employees struggle to stay updated on machine statuses, especially when working hybrid or on the road. A SaaS admin can provide real-time monitoring and alerts for machine statuses, ensuring timely interventions and reducing downtime.
6. AI Decision-Making: More structured data will enable effective decision-making. A SaaS admin can collect and analyze operational data, providing insights that help make informed, data-driven decisions to optimize productivity and efficiency.
8. Enhanced Customer Satisfaction: By improving internal processes and ensuring timely deliveries with high precision, a SaaS admin can significantly enhance customer satisfaction and loyalty, thereby contributing to the company's growth and reputation.

1. Centralized Communication: The company needs a main channel for discussions and decision-making. A SaaS admin can integrate and centralize all communication channels, ensuring everyone is on the same page and lowering miscommunication.
2. Improved Task Management: The current workflow is unproductive due to unclear roles and responsibilities. A SaaS admin can introduce task management features that clearly assign responsibilities, ensuring accountability and simplifying operations.
3. Improved Tracking: A record of who performed the last action on each order must be documented. A SaaS admin can organize documentation, providing a clear review of actions and workflow.
4. Efficient Supply Management: The company's material ordering and supply management are manual and dependent on emails, demanding high involvement and leading to potential errors and delays. A SaaS admin can automate supply chain management, track inventory levels in real time, and streamline ordering processes
4. Efficient Supply Management: The company's material ordering and supply management are manual and dependent on emails, demanding high involvement and leading to potential errors and delays. A SaaS admin can automate supply chain management, track inventory levels in real time, and streamline ordering processes
5. Real-Time Monitoring: Employees struggle to stay updated on machine statuses, especially when working hybrid or on the road. A SaaS admin can provide real-time monitoring and alerts for machine statuses, ensuring timely interventions and reducing downtime.
6. AI Decision-Making: More structured data will enable effective decision-making. A SaaS admin can collect and analyze operational data, providing insights that help make informed, data-driven decisions to optimize productivity and efficiency.
8. Enhanced Customer Satisfaction: By improving internal processes and ensuring timely deliveries with high precision, a SaaS admin can significantly enhance customer satisfaction and loyalty, thereby contributing to the company's growth and reputation.

SolidCAM integrations

SolidCAM is CAD software used in the fine mechanics industry.

It enables precision programming for CNC machines, ensuring accuracy in producing complex parts. SolidCAM is the main workline for M.ash Precision Mechanics, and all worklines pass through it.

So, how does an integration between SolidCAM and customized admin happen?

Usually, it is not common to integrate web-based CMS and desktop-based CAD software. However, some level of integration can be achieved through custom development.

SolidCAM supports interfaces with external tools like TDM Systems, offering API access and potential webhook functionality. This can be leveraged for integration via cloud infrastructure, such as Google Cloud, though using general automation tools like Zapier may require further customization due to SolidCAM’s specialized qualities.

3D Model Display

& Inspection

3D Model Display

& Inspection

Direct link

SolidCAM Workspace

Direct link to

SolidCAM

Workspace

Potential Integration Uses

Workflow

Status

Updates

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Updates

Machine

& Tool

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Machine

& Tool

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Order

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Orders

In-Progress

Orders

Completed

Orders

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Order

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Edit

Order

Cancel

Order

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Overview

Actions

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Setup

Cutting

Inspection

Finishing

Tool

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3D Models

View Models

SolidCAM

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Client

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Clients

Add New

Client

Edit Client

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& Legal

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& Restore

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Setup

Cutting

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View Models

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Clients

Add New

Client

Edit Client

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Delete

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Orders

Create New Order

Recreate

Previous Orders

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Clients

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Meetings

Materiales

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Management

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Orders

View Stock Levels

Create Material Order

Track Material Order

Recive Materials

Archived

Orders

Finance

Overview

Invoices

Create New

Invoice

Send Invoice

Reminder

Invoice Status

(Paid/Overdue)

Archived

Invoices

Expenses

Cateporize Expenses

Bank Account

Integrations

Payment

Integrations

Employees

Profiles

View

Employees

Add New

Employee

Edit Employee

Information

Delete

Profile

Connection

Gantt Chart

Messege Center

File

Sharing

Setting

General

Setting

Company

Information

Admin

Details

Edit User

Roles

Security

Settings

Access

Logs

Compliance

& Legal

Data Protection Policies

System Settins

Backup

& Restore

System

Updates

API

Integrations

Dashboard

Overview

Notifications

Chats

Support

Orders

Overview

Orders

Workflow

Order

Confirmation

New

Orders

In-Progress

Orders

Completed

Orders

Order

Details

Order

Confirmation

Edit

Order

Cancel

Order

Actions

Overview

Actions

Workflow

Setup

Cutting

Inspection

Finishing

Tool

Maintenance

3D Models

View Models

SolidCAM

Integrations

Clients

Client

Profiles

View

Clients

Add New

Client

Edit Client

Information

Delete

Client

Clients

Orders

Create New Order

Recreate

Previous Orders

Archived

Orders

Clients

Interactions

Clients

Schedule

Meetings

Materiales

Supplier

Management

View

Suppliers

Add New

Supplier

Edit

Supplier

Information

Delete

Supplier

Material

Management

Add New Material

Edit Material

Delete

Material

Orders

View Stock Levels

Create Material Order

Track Material Order

Recive Materials

Archived

Orders

Finance

Overview

Invoices

Create New

Invoice

Send Invoice

Reminder

Invoice Status

(Paid/Overdue)

Archived

Invoices

Expenses

Cateporize Expenses

Bank Account

Integrations

Payment

Integrations

Employees

Profiles

View

Employees

Add New

Employee

Edit Employee

Information

Delete

Profile

Connection

Gantt Chart

Messege Center

File

Sharing

Setting

General

Setting

Company

Information

Admin

Details

Edit User

Roles

Security

Settings

Access

Logs

Compliance

& Legal

Data Protection Policies

System Settins

Backup

& Restore

System

Updates

API

Integrations

Information Architecture

Dashboard

Overview

Notifications

Chats

Support

Orders

Overview

Orders

Workflow

Order

Confirmation

New

Orders

In-Progress

Orders

Completed

Orders

Order

Details

Order

Confirmation

Edit

Order

Cancel

Order

Actions

Overview

Actions

Workflow

Setup

Cutting

Inspection

Finishing

Tool

Maintenance

3D Models

View Models

SolidCAM

Integrations

Clients

Client

Profiles

View

Clients

Add New

Client

Edit Client

Information

Delete

Client

Clients

Orders

Create New Order

Recreate

Previous Orders

Archived

Orders

Clients

Interactions

Clients

Schedule

Meetings

Materiales

Supplier

Management

View

Suppliers

Add New

Supplier

Edit Supplier

Information

Delete

Supplier

Material

Management

Add New Material

Edit Material

Delete

Material

Orders

View Stock Levels

Create Material Order

Track Material Order

Recive Materials

Archived

Orders

Finance

Overview

Invoices

Create New

Invoice

Send Invoice

Reminder

Invoice Status

(Paid/Overdue)

Archived

Invoices

Expenses

Cateporize Expenses

Bank Account

Integrations

Payment

Integrations

Employees

Profiles

View

Employees

Add New

Employee

Edit Employee

Information

Delete

Profile

Connection

Gantt Chart

Messege Center

File

Sharing

Setting

General

Setting

Company

Information

Admin

Details

Edit User

Roles

Security

Settings

Access

Logs

Compliance

& Legal

Data Protection Policies

System Settins

Backup

& Restore

System

Updates

API

Integrations

Dashboard

Overview

Notifications

Chats

Support

Orders

Overview

Orders

Workflow

Order

Confirmation

New

Orders

In-Progress

Orders

Completed

Orders

Order

Details

Order

Confirmation

Edit

Order

Cancel

Order

Actions

Overview

Actions

Workflow

Setup

Cutting

Inspection

Finishing

Tool

Maintenance

3D Models

View Models

SolidCAM

Integrations

Clients

Client

Profiles

View

Clients

Add New

Client

Edit Client

Information

Delete

Client

Clients

Orders

Create New Order

Recreate

Previous Orders

Archived

Orders

Clients

Interactions

Clients

Schedule

Meetings

Materiales

Supplier

Management

View

Suppliers

Add New

Supplier

Edit

Supplier

Information

Delete

Supplier

Material

Management

Add New Material

Edit Material

Delete

Material

Orders

View Stock Levels

Create Material Order

Track Material Order

Recive Materials

Archived

Orders

Finance

Overview

Invoices

Create New

Invoice

Send Invoice

Reminder

Invoice Status

(Paid/Overdue)

Archived

Invoices

Expenses

Cateporize Expenses

Bank Account

Integrations

Payment

Integrations

Employees

Profiles

View

Employees

Add New

Employee

Edit Employee

Information

Delete

Profile

Connection

Gantt Chart

Messege Center

File

Sharing

Setting

General

Setting

Company

Information

Admin

Details

Edit User

Roles

Security

Settings

Access

Logs

Compliance

& Legal

Data Protection Policies

System Settins

Backup

& Restore

System

Updates

API

Integrations

Information Architecture

Dashboard

Overview

Notifications

Chats

Support

Orders

Overview

Orders

Workflow

Order

Confirmation

New

Orders

In-Progress

Orders

Completed

Orders

Order

Details

Order

Confirmation

Edit

Order

Cancel

Order

Actions

Overview

Actions

Workflow

Setup

Cutting

Inspection

Finishing

Tool

Maintenance

3D Models

View Models

SolidCAM

Integrations

Clients

Client

Profiles

View

Clients

Add New

Client

Edit Client

Information

Delete

Client

Clients

Orders

Create New Order

Recreate

Previous Orders

Archived

Orders

Clients

Interactions

Clients

Schedule

Meetings

Materiales

Supplier

Management

View

Suppliers

Add New

Supplier

Edit Supplier

Information

Delete

Supplier

Material

Management

Add New Material

Edit Material

Delete

Material

Orders

View Stock Levels

Create Material Order

Track Material Order

Recive Materials

Archived

Orders

Finance

Overview

Invoices

Create New

Invoice

Send Invoice

Reminder

Invoice Status

(Paid/Overdue)

Archived

Invoices

Expenses

Cateporize Expenses

Bank Account

Integrations

Payment

Integrations

Employees

Profiles

View

Employees

Add New

Employee

Edit Employee

Information

Delete

Profile

Connection

Gantt Chart

Messege Center

File

Sharing

Setting

General

Setting

Company

Information

Admin

Details

Edit User

Roles

Security

Settings

Access

Logs

Compliance

& Legal

Data Protection Policies

System Settins

Backup

& Restore

System

Updates

API

Integrations

User Flow

Start

Resume with SolidCAM

Dashboard

Orders

Actions

3D Models

Finance

Materials

New Order

Yes

No

Confirm order with the client

Actions Overview

Finances Overview

View Models

View Stock Levels

Select a Model

Export a monthly expense report

Resume workflow

Low Stock

Yes

No

Create Material Order

Track current orders

Start

Resume with SolidCAM

Dashboard

Orders

Actions

3D Models

Finance

Materials

New Order

Yes

Confirm order with the client

Actions Overview

Finances Overview

View Models

View Stock Levels

Select a Model

Export a monthly expense report

Resume workflow

Low Stock

Yes

No

Create Material Order

Track current orders

Wireframes

Admin Name and Logo

During my research and visits to M.ASH Precision Mechanics, I engaged myself in the world of CNC milling and gained a deep understanding of its complexities.

Witnessing firsthand the accuracy required in their operations, I realized the critical matter of precision in every aspect of their work. This experience inspired me to name and design a logo reflecting the detailed essentiality of precision mechanics.

pre·cise adjective

1: exactly or sharply defined or stated. 2: minutely exact. 3. : strictly conforming to a pattern, standard, or convention.

The logo features a cut edge in the “P” letter, symbolizing the milling tool in CNC machines.

The design highlights precision and reflects the core cutting process of CNC machining.

The logo features a cut edge in the “P” letter, symbolizing the milling tool in CNC machines.

The design highlights precision and reflects the core cutting process of CNC machining.

Design System

Clients Order System

An order system was created for the clients,
who can log in personally and send messages that integrate with the admin chat system.

UI Screens

Dark Mode

Orders

Actions

3D Models

Clients

Materials

Finance

Employees

Search for all data

Chat

Support

Setting

Meir Askenazi

VP of Sales at M.ASH

Workstation Overview

YCM1

Order Id:INV827A

Client: Aeronautics

Last Action: Setup

Prefomed by: Gilad Ashkenazi

15%

To Complete Order

YCM 2

Order Id:INV6371I

Client: IAI

Last Action: Finishing

Prefomed by: Meir Ashkenazi

88%

To Complete Order

YCM 3

Order Id:INV652A

Client: Alma-Tech

Last Action: Milling

Prefomed by: Gilad Ashkenazi

63%

To Complete Order

Orders Overview

Last 7 Days

Total Orders

New Orders

In Progress

Completed

Cancelled

Pending

Finance's Overview

Last 7 Days

₪87K

Total Revenue

Invoice Sent

Invoice Paid

Invoice Overdue

100K

35K

75K

15K

50K

75K

30K

Stock Levels

Last 7 Days

500

400

250

200

75K

350

Aluminum

Brass

Copper

Polycarbonate

Delrin

Plastic

Inconel

Carbon Fiber

Safe Stock

Low Stock

Recently Ordered

Thu 25/07/2024

Inconel Quantity:105 Units

Orders

Actions

3D Models

Clients

Materials

Finance

Employees

Search for all data

Chat

Support

Setting

Meir Askenazi

VP of Sales at M.ASH

Workstation Overview

YCM1

Order Id:INV827A

Client: Aeronautics

Last Action: Setup

Prefomed by: Gilad Ashkenazi

15%

To Complete Order

YCM 2

Order Id:INV6371I

Client: IAI

Last Action: Finishing

Prefomed by: Meir Ashkenazi

88%

To Complete Order

YCM 3

Order Id:INV652A

Client: Alma-Tech

Last Action: Milling

Prefomed by: Gilad Ashkenazi

63%

To Complete Order

Orders Overview

Last 7 Days

Total Orders

New Orders

In Progress

Completed

Cancelled

Pending

Finance's Overview

Last 7 Days

₪87K

Total Revenue

Invoice Sent

Invoice Paid

Invoice Overdue

100K

35K

75K

15K

50K

75K

30K

Stock Levels

Last 7 Days

500

400

250

200

75K

350

Aluminum

Brass

Copper

Polycarbonate

Delrin

Plastic

Inconel

Carbon Fiber

Safe Stock

Low Stock

Recently Ordered

Thu 25/07/2024

Inconel Quantity:105 Units

Search for all data

Workstation Overview

YCM1

Order Id:INV827A

Client: Aeronautics

Last Action: Setup

Prefomed by: Gilad Ashkenazi

15%

To Complete Order

YCM 2

Order Id:INV6371I

Client: IAI

Last Action: Finishing

Prefomed by: Meir Ashkenazi

88%

To Complete Order

YCM 3

Order Id:INV652A

Client: Alma-Tech

Last Action: Milling

Prefomed by: Gilad Ashkenazi

63%

To Complete Order

Finance's Overview

Last 7 Days

₪87K

Total Revenue

Invoice

Sent

Invoice

Paid

Invoice

Overdue

100K

50K

75K

Sun

Mon

Tue

Wed

Thu

Fri

Sat

Stock Levels

Last 7 Days

Aluminum

Brass

Copper

Polycarb

Delrin

Plastic

Inconel

Carbon Fiber

500

400

250

200

75K

350

Safe Stock

Low Stock

Recently Ordered

Dashboard

Orders

Actions

3D Models

Clients

Materials

Finance

Employees

Search for all data

Workstation Overview

YCM1

Order Id:INV827A

Client: Aeronautics

Last Action: Setup

Prefomed by: Gilad Ashkenazi

15%

To Complete Order

YCM 2

Order Id:INV6371I

Client: IAI

Last Action: Finishing

Prefomed by: Meir Ashkenazi

88%

To Complete Order

YCM 3

Order Id:INV652A

Client: Alma-Tech

Last Action: Milling

Prefomed by: Gilad Ashkenazi

63%

To Complete Order

Finance's Overview

Last 7 Days

₪87K

Total Revenue

Invoice

Sent

Invoice

Paid

Invoice

Overdue

100K

50K

75K

Sun

Mon

Tue

Wed

Thu

Fri

Sat

Stock Levels

Last 7 Days

Aluminum

Brass

Copper

Polycarb

Delrin

Plastic

Inconel

Carbon Fiber

500

400

250

200

75K

350

Safe Stock

Low Stock

Recently Ordered

Dashboard

Orders

Actions

3D Models

Clients

Materials

Finance

Employees

Usability Testing

Usability testing provided valuable insights into the strengths and weaknesses of Precisive. The feedback collected will inform iterative design improvements, ensuring that the final product meets the needs of users in the M.ASH Precision Mechanics, and hopfully in the futrure in the fine machinery industry overal,and improves their operational efficiency.

1. Navigation Improvment: Creating a more intuitive navigation structure will be a seamless experience that will be efficient and clear for all admin users.

2. User-Friendly Terminology: Implement a tooltip system to clarify technical terms and processes.

3. Customizable Reporting Features: Develop customizable reporting options to allow users to filter and present data according to their preferences.

4. Mobile Optimization: The company's material ordering and supply management are manual and dependent on emails, demanding high involvement and leading to potential errors and delays. A SaaS admin can automate supply chain management, track inventory levels in real time, and streamline ordering processes

3 Admin Operators

Performing and managing tasks in various and random systems.

3 Admin Operators

Performing and managing tasks in various and random systems.

3 Customer Support Specialist

Often manage user accounts within different systems.

3 Customer Support Specialist

Often manage user accounts within different systems.

1 Product Manager

In charge of his responsibilities through research and strategy.

1 Product Manager

In charge of his responsibilities through research and strategy.

1 Office Manager

supervising staff, scheduling meetings and office tasks.

1 Office Manager

supervising staff, scheduling meetings and office tasks.

The main goal of Usability testing was to identify pain points, gather qualitative feedback, and evaluate Precisive's overall functionality.

The participants included A diverse group of 8 participants who work in different professions, including:

Conclusions

The methodology of the testing included a few parts:

After analyzing the given data, here are key findings:

User Navigation Challenges: participants reported difficulties in locating essential features, indicating a need for a more intuitive navigation structure.

Terminology Confusion: users noted that industry-specific terminology was confusing, suggesting a need for clearer language or tooltips.

Performance Reports: participants navigated through the reports but desired more customization options to tailor reports to their specific needs.

Responsive Design: Feedback on the mobile version indicated that certain functionalities were difficult to access, highlighting a need for better mobile optimization.

1. Task Scenarios

Participants were asked to navigate the dashboard and complete specific tasks, such as:

View order details

Export order report

Make a material order

Add a new employee

2. Screen Recording

Participants were asked to record their screens during usability testing to capture their interactions and behaviors while completing tasks.

3. Post-Testing Interviews:

Each participant engaged in a brief interview after the tasks to discuss their overall experience, challenges faced, and suggestions for improvement.

Precisive

Stakeholder Interview

Stakeholder Interview

Unclear Order

Working Hybrid

High Pressure

Communication Allover

Supply Management

Unclear Order

Working Hybrid

High Pressure

Communication Allover

Supply Management

Unclear Order

Working Hybrid

High Pressure

Communication Allover

Supply Management

Conclusions

Conclusions

SolidCAM integrations

So, how does an integration between SolidCAM and customized admin happen?

So, how does an integration between SolidCAM and customized admin happen?

So, how does an integration between SolidCAM and customized admin happen?

Potential Integration Uses

Potential Integration Uses

Potential Integration Uses